Refund Policy

Items that are a manufacturer defect must be reported within three days of receipt for a replacement (if the item is still available in our inventory) or credit. Please email jazzyjewelsandgems@gmail.com with a photograph of the item.
Our policy lasts 3 days. If more than 3 days have lapsed since your purchase, unfortunately, we cannot offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable).
If you haven’t received a refund yet, first check your bank account again. Then, contact your bank or credit card company. There is often some processing time and it may take some time before your refund is officially posted. If you’ve done all of this and you still have not received your refund yet, please contact us at jazzyjewelsandgems@gmail.com.
Exchanges (if applicable)
We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at jazzyjewelsandgems@gmail.com and send your item to: 1275 Brighton Avenue, Myrtle Beach, SC  29588, United States.
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Póliza Regreso
 Los artículos que son un defecto del fabricante deben informarse dentro de los tres días posteriores a la recepción de un reemplazo (si el artículo está disponible) o crédito. Envíe un correo electrónico a jazzyjewelsandgems@gmail.com con una fotografía del artículo.